Technope Return Policy

Effective Date: 19/01/2025

At Technope, we strive to provide high-quality digital services and software solutions. Due to the nature of our business, our return policy is as follows:

1. Digital Products & Services

Since our platform offers digital services such as mobile recharge, bill payments, AEPS, money transfer, PAN card services, and other financial transactions, these services are non-refundable once processed successfully.

Exceptions:

• If a transaction fails due to a system error and the amount is deducted but not credited, the refund will be processed within 7 business days after verification.

• If a payment is made incorrectly due to a system issue on our end, we will review the case and provide an appropriate resolution.

2. Subscription & Software Purchases

• Software purchases, white-label solutions, and reseller packages are non-refundable once activated.

• If a technical issue prevents the software from functioning as described, we offer technical support and resolution assistance.

3. Cancellation Policy

• Users can cancel service requests before processing begins (if applicable).

• Once a transaction is processed, it cannot be canceled or reversed.

4. Refund Processing

• Approved refunds (if applicable) will be process with in  7 business days and refund credited to the original payment method within 7 business days.

• Refund status can be tracked via the Technope customer support portal.

5. Contact for Support

For refund or return-related queries, please contact us at:
Email: support@technope.co.in
Customer Support: 03369029556