Technope Refund Policy

Effective Date: 19/01/2025

At Technope, we are committed to delivering high-quality digital services. However, due to the nature of our business, refunds are only applicable under specific conditions outlined below.

1. Eligibility for Refund

Refunds will be processed only in the following cases:

• If a transaction fails due to a system error, but the amount is deducted from the user’s account and not credited to the recipient.

• If a user is charged incorrectly due to a system issue on Technope’s end.

• If a service is not delivered within the specified timeframe due to technical faults from Technope’s side.

2. Non-Refundable Services

The following services are non-refundable once successfully processed:

• Mobile Recharge & Bill Payments

• AEPS & Money Transfer Transactions

• PAN Card Services

• Software & White-Label Solutions

• Subscription-Based Services

3. Refund Process

• Refund Request: Users must contact Technope customer support and provide transaction details.

• Verification: The issue will be reviewed, and if eligible, a refund will be approved.

• Processing and Credit Time: Approved refunds (if applicable) will be process with in  7 business days and refund credited to the original payment method within 7 business days.

• Tracking Refunds: Users can track refund status via the Technope customer support portal.

4. Contact for Support

For refund-related queries, please contact us at:
Email: support@technope.co.in
Customer Support: 03369029556